Infrastructure & reliability
Reliable by Design,
Scalable by Default
Discover our site reliability engineering and devops practices ensuring high performances, resilience and speed across platforms
Proven Performance. Trusted Reliability
Backed by data. Designed for uptime. Built for millions
99.99%
Platform uptime
120ms
Average Response Time
250+
TPS Sustained
100%
Coverage of Production Monitoring
>1 Million
Concurrent Sessions Handled
Infrastructure & Reliability Engineering
Zero-downtime Deployments
Auto-scaling architecture
Cloud-native approach
BCP & DR built for resilience
Proactive monitoring & incident response
Enterprise-grade infrastructure
“ Our infrastructure is built on the principle of immutability and infrastructure as code, ensuring consistent, reproducible environments that scale with your business needs”
A copy of the latest SOC 2 report is available upon request for customers and partners under NDA.
Infrastructure philosophy
At Fynd, infrastructure isn't just servers and networks — it's the foundation that enables innovation, reliability, and scale. Our DevOps and SRE teams work collaboratively to build systems that are:
Self-healing
Automated recovery from failures without human intervention
Observable
Comprehensive monitoring and logging for real-time insights
Secure by design
Security built into every layer of the infrastructure
Enterprise-grade
Built to handle mission-critical workloads with high availability, performance, and compliance at scale
Observability & monitoring
Our comprehensive observability stack gives us real-time insights into our infrastructure health, application performance, and user experience. We maintain visibility across all layers
Infrastructure monitoring
Real-time resource utilisation tracking
Network performance analysis
Storage and database metrics
Cloud cost optimisation insights
Application performance
End-to-end transaction tracing
Code-level performance insights
Error rate tracking and analysis
Service dependency mapping
Business continuity and disaster recovery
Our DevOps and SRE practices are reinforced with robust Business Continuity and Disaster Recovery strategies, ensuring ISO 27001, SOC 2, and GDPR compliance for secure, reliable, and resilient system operations.
Multi-region deployment architecture
Automated backup and restore procedures
Regular disaster recovery exercises
Documented recovery procedures for different scenarios
AI initiatives in SRE & DevOps
We're revolutionizing reliability engineering and deployment practices with AI that transforms how teams deliver results:
Instant root cause analysis
Our Auto RCA Engine delivers immediate, actionable insights that dramatically reduce recovery time.
Predictive performance intelligence
AI-driven load test insights prepare infrastructure for scale with precision tuning recommendations.
AI-Driven Reliability at Scale
Automated anomaly detection and dynamic alert tuning help prevent incidents before they impact users, ensuring smoother operations at scale.
Self-Healing Systems
AI-powered remediation workflows automatically detect and resolve common issues without human intervention—minimizing downtime and reducing ops burden.
Rewards & Recognition
Recognizing our leadership in multi-cloud adoption for e-commerce, we proudly accepted the "Company of the Year" award at the prestigious Dine with DevOps II 2024!
This recognition was driven by our impactful achievements, including:
Seamless migrations across 6000+ servers, 300+ databases, and 200TB+ of data with just 60 minutes of downtime.
Massive Impact Through Cloud Cost Optimization & Smart Tooling.
Breakthrough innovation through sandbox environments that saved hundreds of engineering hours and boosted developer productivity by 5x.
Let’s Build Trust Together
Whether you're a developer, merchant, or enterprise, we want you to feel confident building on Fynd. Our infrastructure and reliability practices are engineered for high availability, scalability, and performance—so your business stays online, always.