Our Company

Fynd is India's largest omnichannel platform helping retail businesses accelerate growth

Our technological solutions combine integrated stock visibility and tailored logistics across demand channels for a consistent and seamless experience. Fynd brings focus back to customers and drives interactions within the brand's omnichannel ecosystem⁠—ultimately, unlocking sales and engagement.

Initially incepted as Shopsense Retail Technologies Ltd in 2012, we pivoted to Fynd in October 2015. Today, we are over 1100 employees, and are headquartered in Mumbai, with regional offices in Noida, Ahmedabad, and Bangalore.

Our Purpose

To power delightful omnichannel shopping experiences for everyone, everywhere

2,300+

Brands Under Management

10,000+

Stores Managed

₹11.5k cr

GMV Processed

72k cr

Inventory on Platform

15-30%

Contribution to Store Sales

History of Fynd & Digital Retail in India

2012 Dec

Launched Shopsense, in-store customer engagement solution in Diesel, Mumbai

2013 May

Built Big Bazaar Direct, an agent driven ecommerce platform for Future Group

2013 Aug

Launched Shopsense in Being Human, Mumbai. Monthly SAAS model. Engaging 30%+ walk-ins

2014 Jan

Scaled up Shopsense in Being Human pan India. Launched Shopsense in Nike, US Polo Assn, Flying Machine, others

2014 Mar

Pilot of Shopsense with Giordano in Dubai and Abu Dhabi

2015 Aug

Pivot from Shopsense to Fynd. From In-store Customer Engagement to Omnichannel Store Driven eCommerce

2016 Jan

Launch of Fynd, Store Driven eCommerce in Mumbai

2016 Jun

Scale Up of Fynd eCommerce channel to fulfill all over India. Driving 3-4% of store sales for the top 20% of brands

2017 Jan

Launch of Fynd Store, in-store omnichannel platform. Driving 12-15% of store sales

2017 Sep

Pilot launch of Fynd Open API with Smart Shop in 120k retailers

2018 Aug

Launch of Fynd x Jabong for Jabong Luxe with 10 brands: Brooks Brothers, Thomas Pink, Kate Spade, and more

2018 Sep

Launch of Fynd powered Webstore with Ruosh, Celio, Aldo, Bath and Body Works

2018 Sep

Pilot launch of Uniket. Penetrated 100+ cities across India

2019 Jan

Launch of Fynd x Amazon with AND, Global Desi, Ruosh, Red Chief

2019 May

Launch of Fynd x Myntra with Celio, Ruosh, AND, Global Desi

2019 Sep

Launch of Fynd Platform with ecommerce website for Turtle

2020 Jan

Launch of Fynd x Tata CLiQ with AND, Da Milano, Rosso Brunello

2020 Aug

Launch of Fynd x Flipkart with Globus, Puma, Adidas, Killer

2012

Launched Shopsense, in-store customer engagement solution in Diesel, Mumbai

2015

Pivot from Shopsense to Fynd. From in-store customer engagement to omnichannel store driven eCommerce

2016

Launch of Fify, Fynd's intelligent fashion discovery and transaction chatbot mascot

2017

Launch of Fynd Store, an in-store sales solution & contactless shopping experience now powering 2500+ stores

2018

Pilot launch of Fynd Open API. Marketplace integration for seamless selling across multiple channels

Pilot launch of Uniket. B2B wholesale marketplace currently penetrating 22,000 pincodes across India

2019

Launch of Fynd Platform with ecommerce website for Turtle

2020

Reliance launches JioMart, a premium B2B online selling platform with DevOps support from Fynd

Fynd introduces FLEX, a learning initiative to help teams upskill & train to match their professional goals

Launch of GlamAR. Unique & immersive beauty experience powered by AI

Erase.bg launches as #2 product of the day on Product Hunt. Smart AI background remover tool

2021

Opening Fynd Academy - accelerated training and recruitment program for freshers & professionals

Launch of JioMart Digital, an assisted sales platform for digital inventories

2022

Introducing Frolic, India's first real-money social gaming app

Our no-code big data ops platform, Boltic, launches with #1 ranking on Product Hunt

Launch of Upscale.media, an AI-based image enlargement and enhancement tool

Our AI-based tool watermarkremover.io launches as #1 product of the day on Product Hunt

Launch of Shrink.media, an intelligent image compression tool, with #2 product hunt ranking

Introducing PixelBin - All in one enterprise grade image transformation suite for modifying, storing & upgrading media at scale

Simplifying shopping with the launch of our BNPL product Potlee

Launch of JioMart Partner, a B2B wholesale platform for hotels, restaurants, cafes & institutions

Tira Beauty, a new retail beauty marketplace, is launched to compete with Nykaa, Sephora and Myntra

Launch of Scan & Go with Azorte. A seamless pick, pay and go product with no assistance from the store staff

Introducing Jio Commerce Platform, a comprehensive platform for brands/retailers serving customers across online & offline journeys

Our Leadership

Farooq Adam

Farooq looks after the overall strategic vision at Fynd and heads product, engineering, and growth.

Harsh Shah

Harsh oversees the supply side of the business which includes sales, operations and investor relations.

Sreeraman Mohan Girija

Sreeraman looks after the customer experience at Fynd, and leads the design and finance teams.