Build customer relationships & brand loyalty with Fynd Engage

Loyalty platform built for customer retention, repeat sales and brand connections

Join 2,300+ brands growing their business with us

Incentivize customer behavior with an engage loyalty program

Connect data, engagement, and emotion into one growth loop with loyalty that adapts to your goals
Personalized offers

Run personalized offers and rewards to engage customers in loyalty programs

Personalized offers
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Omni-channel loyalty

Customers can earn and use rewards anywhere in-store, online or with partners

Omni-channel loyalty
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Gamified rewards

Offer interactive experiences allowing customers to earn points and rewards for completing actions

Gamified rewards
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Unified data layer

Connects storefront, apps, storeOS & CRM into one intelligence hubs

Unified data layer
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Referral bonuses

Start referral programs for your your customers and reward them

Referral bonuses
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Event triggers

Reward reviews, cart drops and product views in real time

Event triggers
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Flexible redemption

Offer discounts, gifts or coupons with full control

Flexible redemption
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Unified analytics

Real-time dashboards to track performance by tier, action, or channel

Unified analytics
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ERP & CRM integrations

Connect with SAP, Salesforce, MoEngage and more

ERP & CRM integrations
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Why leading brands choose Fynd enagage

Omnichannel loyalty built-in
Manage rewards across your app, website and stores easily
Secure and privacy-compliant
Built with privacy, data security and error-proof transactions in mind
Fail-safe and consistent
Every transaction is idempotent with no duplicates, no failures
Easy onboarding and migration
Transfer points, users and history with no disruption
From plan to launch
Consulting, configuration, UAT, go-live setup and post-launch tuning included

Engage customers year-round with loyalty campaigns

Festive rewards
Offer extra points during Diwali, Eid, Christmas or New Year
Black friday boosts
Platforms where multiple businesses i.e. buyers and sellers transact
Spin & win games
Run fun holiday games with instant rewards or discounts
Referral offers
Give bonus points for friend referrals during peak shopping weeks
Birthday & anniversary rewards
Auto-send surprise rewards or coupons on birthdays or anniversaries
Exclusive offers for members
Give early access or gifts to high-tier members during holidays
Win-back campaigns
Bring back old customers with bonus offers or surprise coupons

Frequently asked questions

Can I migrate from an existing loyalty system to Fynd Engage?

Yes, migrations are fully supported including users, points, history, and custom rules—with zero downtime.

Can I migrate from an existing loyalty system to Fynd Engage?
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Is Fynd Engage only for Fynd Commerce users?

No. While it integrates natively with Fynd Commerce and StoreOS, it also supports external platforms via APIs.

Is Fynd Engage only for Fynd Commerce users?
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Does it support both online and offline loyalty?

Yes. Fynd Engage enables unified rewards across website, app, in-store POS, and third-party channels.

Does it support both online and offline loyalty?
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What kind of rewards can I configure?

You can offer discounts, coupons, bonus points, gifts, free shipping, gamified experiences, and more.

What kind of rewards can I configure?
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Can I segment customers into tiers automatically?

Yes, based on configurable criteria like spend, actions, frequency, or custom events.

Can I segment customers into tiers automatically?
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