How Fynd helped Reliance replace multiple hiring systems with one AI-native pipeline

What does it take to run hiring across a company the size of Reliance, where dozens of business units are all trying to fill roles at once? Not just an ATS. The real work is a single source of truth for every job and candidate, a scoring system recruiters can trust and a way for leaders to see in real time where hiring is working and where it isn’t.

Reliance’s hiring stack faced the common problem in big, multi-business companies - the system was broken up. Fynd’s HireFirst was built to fix that.

The problem: Recruiters spent their day on data entry, not judgement

Hiring at a company like Reliance runs into common issues - the hiring system is split up. Some key problems were:

Different systems, different business units

Different units used separate ATS systems, with no shared way to score or compare candidates across the company.

Siloed candidate data

Candidate data was stuck in separate systems instead of flowing into one place.

Manual work instead of judgement calls

Recruiters spent most of their time on manual screening and data entry, not on making decisions.

No way to hold vendors accountable

Hiring vendors worked with inconsistent SLAs and no central way to measure their performance.

No real-time view for leadership

Leaders had no live view of hiring health across the company - no way to see where hiring was working or failing.

The solution: One AI-native pipeline, from job creation to offer

HireFirst is Fynd’s AI-based Hiring OS, replacing the broken system with one pipeline from job creation to offer. SAP OM is the single source of truth, syncing daily with HireFirst. Nine modules are live on SIT, with full production planned for June 15, 2026.

Vacancy to job in one click

HireFirst links to Reliance’s SAP OM system, syncing nine entity types daily - jobs, requisitions, org units, people, positions, vacancies, users, candidates and resumes turning manual job creation into one click.

Scoring that gets better with use

If a recruiter downvotes a candidate’s AI score and explains why, HireFirst lowers that candidate’s rank and adjusts scoring for future candidates for the same role, creating a feedback loop.

Candidate data enriched automatically

With one click, missing candidate details like phone, email, role and company are filled in from Apollo.io’s database of over 275 million profiles.

A recruiter’s day, start to finish

Vacancies sync automatically from SAP OM, or recruiters create jobs inside Instant Interview with no separate setup. Candidate profiles fill missing details automatically. AI scores candidates, and recruiters can adjust scores. Interview scheduling and rejection emails are sent from templates, triggered automatically. Candidates track their status in a portal that job sites can crawl. Recruiters can blocklist candidates platform-wide while keeping profiles searchable, with role-based restrictions.

Built to expand, layer by layer

HireFirst works on four layers, some live now and others coming:

Enterprise layer - workforce planning, vendor insights, budget and offer controls, and a board-level KPI dashboard including cost per hire.

BU / Hiring Ops layer - approval workflows, interview panels, vendor scorecards, offer management, and AI video interviews.

Intelligence core - skill and candidate knowledge graphs, AI matching, bias detection and predictive hiring models.

Integration & data layer - connects to HRMS, finance, job portals, payroll, and SSO; Reliance’s system syncs with SAP OM daily.

The impact: What one connected pipeline made possible

One system instead of many - business units no longer use separate ATS systems; HireFirst covers job creation through offer in one pipeline.

Job creation in one click - manual setup across nine entity types now syncs automatically from SAP OM.

A scoring system that learns - every recruiter’s downvote and reason improves future scores for that role.

Candidate profiles fill themselves - missing details auto-filled from a 275M+ profile database.

A foundation built to grow - nine modules live on SIT, with more features like bias detection and predictive hiring on the way.

When hiring finally runs on one system

The biggest problems in enterprise hiring are not just bad hires. They are recruiters stuck in data entry, candidates lost between systems and leaders finding out hiring fails too late.

Reliance did not just add an ATS. It replaced a broken system with one AI-based pipeline that learns from every recruiter’s feedback. That lets hiring focus on judgement, not paperwork.

Still running hiring across multiple disconnected systems?

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