AI in Retail - India Phygital Report 2025

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AI in Retail - India Phygital Report 2025
Unveiling AI Readiness in Indian Retail
Launched at the Phygital Retail Convention by Fynd, in collaboration with knowledge partner PwC and initiated by Images Group, the AI in Retail - India Phygital Report 2025 is a comprehensive assessment of AI adoption in the Indian retail sector. This report examines how brands are leveraging AI across various functions—from customer experience and marketing to supply chain management—revealing the real state of AI readiness.
This report is built on a robust AI readiness index, evaluating brands across functional areas, from front-end personalization to backend optimization. With data-driven insights, best practices, and expert recommendations, it is an essential guide for retail leaders navigating their AI journey.
In this report, you will discover:
✅ The functional view of AI adoption in Indian retail—where brands are leading and where they are lagging.
✅ The top AI use cases driving efficiency, effectiveness, and differentiation for brands.
✅ Common challenges hindering AI implementation and proven strategies to overcome them.
✅ Actionable insights for CXOs to enhance their brand’s AI capabilities, from data management to cross-functional deployment.
Stay ahead of the curve. Transform your retail business with the power of AI.
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