Retail associate using an AI-powered POS tablet to bill a customer at checkout, with a clothing rack in the background

AI powered POS system for modern retail stores

Improve your retail store experience. Bill customers faster, reduce checkout queues, manage returns and exchanges smoothly & give store teams inventory visibility across all stores - all on one platform.

Powering retail commerce for leading brands

Blue SalonKalyan SilksJoyalukkasniceSurtee Group
Features

Designed to enhance every retail journey

Store associate processing a refund on a handheld POS device at checkout, with folded clothing on the counter

Bill faster and reduce wait times at stores with AI POS system, self-checkout kiosks, and mobile checkout solutions

Store associate processing a refund on a handheld POS device at checkout, with folded clothing on the counter

Everything your store needs in one platform

POS

A modern point-of-sale system that simplifies billing, returns, promotions, and store operations.

Three POS hardware devices on a counter — a card reader, a tablet with a payment screen, and a handheld terminal

Loyalty program

Connect with customers through personalized campaigns, offers, and loyalty-driven communication.

Loyalty reward progress grid showing four of six shopping bag icons unlocked

Mobile checkout

Enable customers to scan products and complete purchases directly from their smartphones.

Customer scanning a garment's barcode tag with a smartphone camera

Clienteling

Empower store staff to sell on WhatsApp using customer insights and recommendations.

WhatsApp-style chat showing a store associate telling a customer their favorite jacket is back in stock

Self-checkout kiosks

Enable self-checkout kiosks & reduce queues and improve shopping convenience.

Close-up of a Fynd self-checkout kiosk with touchscreen and receipt printer

Inventory tracking and reporting

Gain real-time visibility into shelf inventory and ensure products are always available for customers.

Gold vases on a shelf, each tagged with a barcode label for inventory tracking

Endless Aisle

Extend product availability beyond store inventory and never miss a sales opportunity.

Store associate showing a customer a product on a smartphone in front of clothing racks

Results & scale you can trust

Built for modern retail operations

30%

Faster checkout experiences

25%

Increase in store staff productivity

20%

Improvement in customer engagement

Connect with your existing retail ecosystem

Diagram showing Fynd's unified retail commerce and supply chain management platforms connecting POS and ERP systems on the left to marketplaces, storefronts and delivery partners on the right

Frequently asked questions

A retail operating system connects the tools required to run physical stores through one platform. Fynd Store OS combines point of sale, inventory visibility, returns, customer profiles, loyalty, clienteling, mobile checkout, self-checkout and endless aisle capabilities for connected store operations.

A point-of-sale system primarily handles billing, payments, promotions and returns. A retail operating system covers a broader set of store activities, including POS, inventory, customer engagement, loyalty, assisted selling and fulfilment. Fynd Store OS brings these functions together rather than treating checkout as a separate process.

Yes. Fynd Store OS gives store teams visibility into inventory available across connected stores and warehouses. If a product is unavailable at the customer's current location, an associate can find it elsewhere, place the order and arrange delivery rather than losing the sale.

An omnichannel POS connects store transactions with customer, inventory and order information from other retail channels. Fynd Store OS helps retailers coordinate billing, returns, customer engagement and stock availability across locations, supporting a more consistent experience when shoppers move between online and physical stores.

Yes. Store associates can access customer profiles, purchase histories and product recommendations to provide more relevant assistance. Fynd Store OS also supports clienteling and WhatsApp selling, allowing associates to continue customer conversations and share suitable products beyond the store visit.

Fynd Store OS supports staff-assisted point-of-sale billing, mobile checkout and self-checkout kiosks. Customers can pay at a traditional counter, complete a purchase through a mobile experience or use a self-service kiosk, depending on the retailer's store format and setup.