Turn conversations into conversions with AI agent designed for commerce
Power your storefronts with intelligent AI agents that increase sales, reduce cart abandonment, and deliver 24/7 customer support, so intelligent that you can train them in just one click!
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Meet your all-star commerce team led by Commerce Agent
Your smartest new hires-always on, always delivering
The Personal Stylist
Knows your customers' tastes better than they do
Helps in product discovery
Helps shoppers find exactly what they need with smart, contextual suggestions-not just what they search for
Recommends personalized styling
Learns individual preferences and recommends styles that fit, flatter, and sell
Showcases new arrivals & best seller
Automatically highlights what's trending based on real-time shopping behavior
The Star Salesperson
Never misses an upsell or cross-sell opportunity
Drives upselling & cross-selling
Recommends complementary products and bundle deals to grow average order value
Pushes the right offers
Nudges shoppers with exclusive discounts and coupon codes at the perfect moment
Detects drop-off moments
Drops in timely and re-engages shoppers with persuasive last-minute nudges
Enables in-chat checkout
Lets customers add to cart and complete their purchase without leaving the conversation
The Unstoppable Support Pro
Knows how to soar your CSAT scores
Answers FAQs instantly
Uses your knowledge base and policies to handle routine support queries in real-time
Provides live order updates
Shares tracking details and delivery status without involving your support team
Simplifies returns & exchanges
Lets customers initiate post-purchase actions directly within the chat
Speaks 50+ languages
Engages customers in their preferred language for a truly global experience
The Personal Stylist
Knows your customers' tastes better than they do
Helps in product discovery
Helps shoppers find exactly what they need with smart, contextual suggestions-not just what they search for
Recommends personalized styling
Learns individual preferences and recommends styles that fit, flatter, and sell
Showcases new arrivals & best seller
Automatically highlights what's trending based on real-time shopping behavior
32% of customers stop shopping with a brand after just one bad experience
Here's how Commerce Agent changes that
80%
Customer support actions automated
30%
Increase in conversions from visitors to shoppers
40%
Boost in in-app conversions
10x
Faster ticket resolution
1M+
Concurrent queries managed seamlessly
Smarter commerce, smarter conversations
Commerce Agent isn't just a chatbot-it's a commerce powerhouse built for retail success and packed with features to make commerce easier and conversations more impactful
Your customers will love Kaily, and so will you
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Frequently asked questions
Conversational commerce allows customers to discover products, ask questions, receive recommendations and complete shopping actions through chat or messaging. Kaily brings these capabilities to ecommerce websites, mobile applications, WhatsApp and other customer channels, helping brands support shoppers throughout the purchase journey.
An AI shopping assistant helps customers find suitable products through natural conversations. Kaily can provide personalised recommendations, highlight relevant offers, suggest complementary products and re-engage customers when they may abandon a purchase. Customers can also add products to their cart and complete checkout within the conversation.
A basic chatbot usually answers predefined questions. A commerce agent connects with product catalogues, customer relationship management, payments, orders and delivery systems to complete actions. Kaily can recommend products, update carts, share order information, initiate returns and transfer complex conversations to human support agents.
Yes. Kaily can answer common questions using the brand's knowledge base and policies. It can also share live order and delivery updates and help customers initiate returns or exchanges. This gives shoppers access to support at any time and allows human agents to focus on more complex cases.
Yes. Kaily supports more than 50 languages, allowing brands to assist customers in their preferred language. Businesses can also customise the AI agent's tone and personality to match their brand voice, creating more consistent conversations across markets and customer-support channels.
Businesses can deploy Kaily across ecommerce websites, mobile applications, WhatsApp, Slack and email. It also provides software development kits for iOS and Android applications. Integrations with catalogue, order, payment, delivery and customer relationship management systems allow the agent to access information and complete commerce workflows.
Still running on manual? Flip the switch. Build your Commerce Agent
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