V2.1.0

Product & Inventory

Enhancement

Management of Multi-Valued Attributes with Bulk Import

This enhancement introduces the ability to add or remove product tags, highlights and multi-value product attributes in bulk within the catalogue. Previously, multi-value product attributes management was manual, requiring significant time and effort. With this enhancement, brands can efficiently update multi-value product attributes across multiple products.

Bulk tag management enhances productivity by allowing faster implementation of listing strategies, enabling brands to adapt quickly and improve product visibility and conversion rates.

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Issue Resolved

Bulk Upload to update an MTO to Non-MTO (Made-To-Order) Products

Merchants can now update MTO to non-MTO products in bulk via the product catalogue. Previously, updating a product's MTO status required manual editing for each individual product. With the latest update, this process has been improved.

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Order Management System

New Feature

Shipment Tags for Prioritizing Fast Deliveries

Previously, sellers had no automated way to identify and prioritize urgent orders based on delivery timelines, leading to potential delays in fulfilling time-sensitive shipments. With this update, shipment tags like "SAME DAY DELIVERY", "NEXT DAY DELIVERY", and "HYPERLOCAL" are automatically applied to orders based on the order date and delivery promise date. If the order date matches the promise date, the system assigns the "SAME DAY DELIVERY" tag.

For orders with a promise date one day after the order date, a "NEXT DAY DELIVERY" tag is added. The "HYPERLOCAL" tag is applied when the promise date matches the order date, and delivery is expected within 5 hours. These tags help sellers quickly filter and manage high-priority orders, ensuring faster processing and improving the chances of on-time delivery. This automation reduces manual effort and enhances operational efficiency.

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Enhancement

Extended Data Download for 3 Months in OMS

This update empowers merchants in OMS to seamlessly download data spanning up to three months, significantly improving data accessibility and enabling enhanced reporting and analytics capabilities for better decision-making.

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Issue Resolved

Enhanced Price Transparency and Payment Details

‍We’ve revamped the pricing and payment visibility in the OMS to make it more intuitive and actionable for merchants:

1. Relevant Price Fields: All price fields shown in the OMS now display the most relevant types of prices, tailored to merchant needs, ensuring better clarity.
2. Comprehensive Price Breakdown: A detailed breakdown of every shipment's pricing, including charges, discounts, promotions, and coupons, provides full transparency on the total amount paid by the customer.
3. Payment and Collection Details: Added information on payment modes used by customers, along with clear insights into collections and refunds managed by the merchant or Fynd.

These enhancements are designed to simplify financial tracking and improve decision-making for merchants.

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Payments & Refunds

Enhancement

Avoid Payment Issues by Ensuring Unique Slugs for Payments Extension

Previously, when creating payment extensions in the Partner Panel, the system auto-generated slugs based on the extension name. This led to issues when multiple extensions had the same name, resulting in duplicate slugs that disrupted payment and refund processes. To address this, we’ve added slug validation to ensure each payment extension has a unique identifier. Now, when creating a payment extension, users will see a slug field that auto-fills based on the extension name.

The slug must follow specific rules (lowercase letters, numbers, hyphens, and underscores) and is capped at 25 characters. If the slug already exists, users will be prompted to enter a different one. Once created, the slug cannot be edited to prevent inconsistencies.

This update ensures smoother payment flows, prevents conflicts, and keeps slugs consistent across environments, making API integrations more reliable and easier to manage

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Enhancement

COD Refund Auto Approval

Refunds for Cash on Delivery (COD) orders below ₹10,000 will now be auto-approved if beneficiary details are received and fraud checks are cleared. This applies to brands whose delivery services and COD order refunds are managed by Fynd. The update aims to reduce refund processing time, lower failure rates, and address fraud risks effectively.

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Communication

Enhancement

JioCX as the Default SMS Provider

Merchants can now configure JioCX as the default SMS provider for their storefront, ensuring reliable and efficient SMS delivery. This feature expands the available options for managing notifications, allowing merchants to select JioCX as an additional provider.

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Finance

Enhancement

E-Mandate Amount Display for Add Card Page

We have implemented an API to fetch the required E-mandate amount dynamically for the Add Card feature in the Fynd Commerce platform & mobile app. This ensures the correct mandate value is displayed when users enable the Auto Debit option while adding their card.

This enhancement ensures accuracy in mandate details and improves user transparency during card setup.

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Storefront

Enhancement

Coupon Support in Buy Now Checkout

We have added coupon support to the Buy Now journey, allowing customers to apply coupons during the checkout process. With this update, sellers can now display available coupons, and customers can apply them to receive discounts before completing their purchase. This enhancement aims to provide a smoother and more rewarding checkout experience for customers while increasing the conversion rate for merchants.

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Fynd Partners

New Feature

Introduced Virtual Assistant Powered by Fynd Copilot

The virtual assistant widget powered by Fynd Copilot, brings intelligent support directly to the Fynd Partners. It enhances productivity by helping debug and optimize code, streamlining API management, and assisting with authentication and troubleshooting. Whether you’re developing scalable web applications or need insights on load balancing and performance, the assistant offers valuable strategies and resources. It also simplifies project coordination by managing and scheduling meetings.

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New Feature

Added Solution Call Button

A Meeting Scheduler icon has been added to the Fynd Partners portal, allowing external partners to connect with Fynd for issue resolution. Clicking the icon redirects the developers to a Google Calendar link, enabling them to schedule meetings directly at their convenience.

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Enhancement

Submission Form for Public Extensions

When submitting an extension for review, you will need to fill a form to ensures that all extensions meet Fynd’s standards. The review form applies to all extension types, such as General, Logistics, and Payments. The review form is divided into two sections.

1. Marketplace Listing Details: Captures information for users, including the extension’s description, features, media, pricing, support, and legal documentation that will be visible on the Marketplace. This section is designed to maximize the extension’s discoverability and provide end-users with everything they need to make an informed choice.
2. Review and Compiance: This includes security documentation, detailed technical descriptions, and vulnerability assessments for Fynd's review team to ensure all extensions meet Fynd's compliance.