V1.8
Some of the highlights from this month's releases are:
- Integration of PhonePe and CredPay
- Sellers can now take charge of the entire shipping journey via Self Ship
- Access to company-centric analytics with Fynd Platform Seller Analytics
- Email-based user authentication for international shoppers
Platform
New Feature
Improved Account Security Settings
We've boosted security for Fynd Platform administrators. If a login attempt fails after repeated tries, the account can be temporarily locked. Plus, passwords will require changing after a set time period and previous ones cannot be reused
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New Feature
Custom Roles for Administrators
Setting user roles is now faster and more secure. Instead of manually assigning roles, you can now use predefined custom roles.
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Product
New Feature
Standardized Catalog Error Message
Now, when adding a product, the system scans for potential issues linked to seller identifiers, GTIN-types, and product attributes. Any discrepancies trigger error notifications, ensuring users are immediately informed and can rectify any issues
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Enhancement
Supercharge Sales with Deal Prices & Timed Discounts
Our latest integration with the Deal Price extension enables layered discounts on already reduced items. And, with our new countdown timers, shoppers will see exactly how much time they have left to snag that deal, nudging them towards quicker purchases
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Partner
New Feature
FDK Explorer Integration
This interactive web application allows developers to build, view, and send HTTP requests that call with Fynd Platform APIs. FDK Explorer lets you test requests using the development accounts in your partner organization
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New Feature
SDK Documentation Enhancement: Phase 2
The updated SDK documentation now boasts an interactive "Try It" button, directing users to the FDK explorer's relevant method seamlessly. Users can easily input parameters, run requests, and view results. Enhanced clarity is offered with multiple examples for each method, covering both success and error cases
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New Feature
Fynd Partners Community
We've introduced a centralized community forum. This unified platform promotes open discussions, efficient information exchange, and knowledge sharing. With the forum, partners can easily access support, share resources, and provide feedback on upcoming features
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New Feature
Theme Marketplace
Elevate your e-commerce game with a curated collection of stunning, customizable themes designed to enhance your online store's aesthetics and functionality. Find the perfect look to captivate customers and boost sales
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New Feature
Test Order Flow in Development Account
Developers can now place Cash on Delivery (COD) orders within their development accounts, offering a real-world testing experience for their extensions and themes. This feature simplifies the check-out process and post-order functionalities, allowing for efficient testing and order processing via the Order Management System (OMS) using a self-ship option
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Search & Discovery
New Feature
Enhanced Search Options
We've made customer searches smarter. Sellers can select specific attributes to fine-tune search results, leading to more precise outcomes and happier customers.
Plus, you can decide the hierarchy of attributes, reducing off-target results and ensuring spot-on searches
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Coupons
New Feature
Targeted Email Domain Promotions
You can now create deals that only apply to users from specific email domains and tailor promotions better. Perfect for crafting offers just certain groups, making campaigns more personal and effective
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New Feature
Smart Coupon Handling & Best Savings First
Now, you can easily distinguish between regular offers and bank deals. The API dynamically displays savings for each coupon, calculated on the cart total. Our system smartly shows and auto-applies the most savings-packed coupon first, so shoppers always get the best deal
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New Feature
Product Tag Based Promotion
Sellers can craft promotions centered on specific product tags. Create deals that focus on any product attribute tagged, making promotions sharper and more appealing
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Order Management
New Feature
Be Your Own Shipper with "Self Ship"
Get more control over deliveries with the "Self Ship" feature. Sellers can now take charge of the entire shipping journey, bypassing Fynd's logistics and delivering directly to customers
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Enhancement
Seamless Return Processing
Sellers can now accept product returns (both RTO and standard returns) even if the corresponding refund doesn't process successfully. This ensures a smoother experience for customers, reducing wait times related to refund issues
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Enhancement
One-Click E-Invoice Retry
Sellers can reattempt e-invoice generation with just a click, ensuring smoother transactions
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Enhancement
Bulk Upload of Shipment History
Upload bulk shipments directly via Excel files, without the need for bag_id. This adjustment accommodates the dynamic bag changes in the system, ensuring every comment is captured even with bag splits
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Enhancement
Return Process for In-Store Purchases
Sellers can now facilitate returns for items directly purchased from the store, categorized under "Handed Over to Customer"
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Enhancement
Simplified Cross-Company Shipments View
Efficiently manage cross-company orders with our new user-friendly toggle. By default, orders from other companies are now hidden in the list, but can easily be viewed and managed whenever needed
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Enhancement
Automated Reverse E-Invoicing for Cancellations
The system now automatically creates a reverse IRN when a customer cancels an order that already has a forward IRN. This ensures a seamless and efficient management of invoicing for canceled orders
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Enhancement
Cross-Selling Shipments Download & Control
Easily download details of your cross-selling shipments. Plus, our user-friendly toggle lets you switch between viewing standard orders and exclusive cross-company orders with ease
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Enhancement
Refined ID Search
Sellers can now efficiently narrow down and pinpoint their searches using the last 6 digits of their order IDs or shipment IDs
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New Feature
Enhanced Shipment Listing Sorting
Sellers can neatly organize shipments based on either their Service Level Agreements (SLA) or the date the order was placed, ensuring more efficient and intuitive navigation
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Enhancement
Lane Downloads with Filters
With the help of this feature, the download button remains accessible even when selecting filters or search criteria
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Logistics
New Feature
Enhanced Store Location Management
Sellers can modify store cutoff times, create custom store labels, and specify store processing time. For stores capable of bundling items into one package, an option for 'Enable Bulk Shipment' is now available
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Payment & Refund
New Feature
PhonePe and CredPay Payments via Razorpay
Shoppers can now select PhonePe or CredPay at checkout through our Razorpay integration, adding convenience and flexibility to their shopping experience
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New Feature
Bank Account Verification for Refunds
To double-check that refunds go to the right bank account, we've introduced verification that involves sending a token amount of ₹1. This way, we ensure that refunds reach the correct account securely and reliably
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New Feature
COD enabled for Guest Shoppers
Sellers can now provide Cash on Delivery (COD) as a payment option even for shoppers who haven't logged in, enhancing convenience for everyone
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New Feature
Tailored Authentication & Payment for International Customers
Our system now supports email-based user authentication exclusively for international shoppers, cutting down international OTP costs. Sellers will be able to sign in using email as a mandatory field, while the mobile number field can be optional. This offers both sellers and shoppers a better, more cost-effective experience
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Communication
New Feature
Integration of Karix for Enhanced SMS Communication
While TimesInternet handled SMS within India, we've onboarded Karix to serve our international customer base, including the UAE. This ensures that our SMS communication, be it in India or abroad, is both seamless and effective
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Analytics
Enhancement
Fynd Platform Seller Analytics Upgrade
This upgrade grants sellers access to expansive company-centric analytics. From this unified dashboard, sellers can get a comprehensive overview of all business facets like sales metrics, financial trends, inventory status, logistics insights, and customer analytics.
This consolidated approach not only streamlines decision-making but also reinforces data protection
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Finance
New Feature
Tailored PDF Creation | PDF Customizer
This tool lets sellers generate custom PDFs tailored to their branding for invoices, labels, delivery challans, and credit note A4. It ensures that each document aligns with the seller's brand identity while capturing all necessary details
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Enhancement
Tailored Seller Subscriptions
Sellers can now select from standard subscriptions or negotiate a custom plans with their account manager. This allows for tailored features and commission rates that align with every seller's preferences and business objectives
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Enhancement
Revamped Invoice Generation
This enhances efficiency and accuracy, providing sellers with a better invoicing experience
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Enhancement
Optimized Credit Line Management
Enhanced credit line management offers a user-friendly experience for sellers
Key features include automatic daily deductions from sales, streamlined invoice creation and timely credit threshold notifications
To encourage punctual settlements, any outstanding payments will restrict modifications to order statuses
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Enhancement
Advanced Central Invoicing Process
This is an exciting improvement to our credit line management system. It now offers more automation, better notifications, and increased flexibility for sellers.
Highlights include automatic daily deductions from sales, easier invoice creation, and improved threshold alerts. These enhancements work together to make credit line management smoother and enhance the seller experience.
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Enhancement
Credit Debit Note Enhancement
This enhancement brings about a more intuitive process for creating credit and debit notes, offers a user-friendly interface, and bolsters backend operations.
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Ticket Management System
New Feature
Escalation Subscriber Inclusion
Taking a cue from the familiar 'CC' functionality prevalent in email systems like Gmail and Outlook, sellers can now seamlessly loop in additional parties when flagging an escalation. This feature ensures that all relevant stakeholders are kept abreast of the escalation's progress and resolution
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New Feature
Refined Ticket Details Interface
With the deprecation of comment sections, sellers can now navigate a streamlined and more intuitive layout, enhancing both the look and functionality of the ticketing system. The refreshed interface offers a concise and efficient way to view and manage tickets
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New Feature
Integrated Reply Management for Escalated Tickets
A new "Replies" section has been introduced under escalated tickets. This facilitates direct replies to tickets which, in turn, activates email triggers via Freshdesk. Moreover, responses from Freshdesk and other associated CRM platforms will automatically synchronize and showcase under the respective escalated tickets
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Theme Engine
New Feature
Individual Product Gift Wrapping
Sellers now have the option to individually gift wrap each product, ideal for making every item in an order special
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New Feature
Personalized Checkout Look
Sellers can now enhance their cart pages by changing the color scheme from general settings
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New Feature
Gift and Promo in One-Click Checkout
Speed up checkouts and add a personal touch. You can now select gifts for individual products during checkout
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New Feature
Updated UPI Payment Flow
UPI payments will now be be processed by Razorpay instead of going through Fynd Platform. This change includes some visual updates to align with the new payment flow
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Enhancement
Customizable Cart & Order Pages with Binding Support
Page customizations are now easier with new integration slots. Extension developers can easily tailor the cart landing page and my order page
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Enhancement
Better Handling for Default Page Properties
When a custom-themed page is removed and our standard Jetfire page takes over, all settings smoothly revert to their original defaults. This ensures consistency and ease of use
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Enhancement
Enhanced Legal Pages with Themes
Legal pages now come packed with clearer, more engaging content, guiding users through important details and encouraging them to share necessary info
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Content Management System
Enhancement
Upgraded Blog Editor with Markdown
The blog editor is now more streamlined, supporting a range of features in one markdown component. We've decluttered by removing lesser-used options and integrated a universal font style. Plus, with the new block quotes, content will look even more polished
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Enhancement
Upgraded Legal Policies Editor
Create detailed and visually appealing content with new alignment choices, heading support, and responsive imagery
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Enhancement
Streamlined Custom Pages Editor
Similar to the blog editor, all features of the custom page editor are in one markdown component. We have also removed rarely used options, added universal font integration, and block quotes
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