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Discover Fynd's Advanced Virtual Shopping Assistant Powered by Llama 2, Meta's Open-Source LLM

July 21, 2023
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Fynd, a multi-platform technology and retail company working on the latest AI developments, is proud to announce the creation of an AI-powered chatbot catering to retailers. This innovative virtual shopping assistant was created with early access to Meta’s newly released open-source large language model, Llama 2.

The Llama 2 model, developed by Meta in conjunction with Microsoft, represents the next generation of open-source large language models. Its availability for free--for research and commercial use encourages innovation and collaboration across the industry.

Fynd was granted access to the 7B and 13B parameters of Llama 2 before its public release and created a virtual shopping chatbot for retailers. The chatbot was built to efficiently address users’ queries across a wide range of products and deliver personalized recommendations. It was brought to life through two finely-tuned models:

Intent Detection Model: Identifying users' intentions based on their conversations, ensuring seamless interactions.

Conversational Chat Model: Generating prompt replies, answering questions, and offering personalized product recommendations, providing a delightful shopping experience.

Farooq Adam, Co-Founder of Fynd, expressed enthusiasm for the launch, stating, "We see Llama 2 as a game-changer in the AI landscape, providing us with complete control over our data, models, and solutions while embracing the possibilities of open-source AI technology to create exceptional experiences.”

Adam had previously shown his support in the Statement of Support for Meta's Open Approach to Today's AI, as published by Meta along with other companies and individuals across tech, academia, and policy who also believe in an open innovation approach to today's AI technologies. 

The enhanced capabilities of the Llama 2 model, fine-tuned by real-world use cases, have positioned the company to unlock value across various industries. Fynd's research team is working with Meta to further finetune and improve the performance and customer experience. They are now better equipped to provide AI-driven solutions that empower retail businesses, streamline processes, and enrich customer experiences.

About Fynd: Fynd is a multi-platform tech company established in 2012 specializing in retail solutions that transform businesses across industries. Through strategic partnerships and relentless innovation, Fynd remains committed to shaping the future of AI and driving progress for businesses worldwide.

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Discover Fynd's Advanced Virtual Shopping Assistant Powered by Llama 2, Meta's Open-Source LLM
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