UPLIFT Dubai 2025
UPLIFT Dubai 2025 brought together CX leaders, marketing innovators, and technology pioneers to explore how AI is reshaping customer experiences—not in theory, but in practical, measurable ways. From actionable panel discussions to immersive product demonstrations, attendees gained clarity on how leading brands turn AI-powered strategies into real customer engagement and growth.
An evening of insights, innovation, and real-world AI
UPLIFT Dubai created a space for actionable discussions, practical insights, and demonstrations of AI’s immediate impact in CX and marketing.
Panel highlights: CX and AI in action
Industry experts including Ajish Pillai (VP Revenue, MEA & India), Dr. Sreejit Chakrabarty (Director of AI), Dharmendra Mehta (Managing Director, MEA), and Nart Abdi (Chief Marketing Officer) shared insights on:
- Real-time Personalization: How AI enables personalized customer journeys instantly.
- Predictive Analytics: Leveraging data insights for strategic marketing decisions and higher ROI.
- CX Innovation: Practical strategies and tools transforming customer experience from theory to reality.
These discussions emphasized tangible use cases, real-world results, and actionable insights attendees could apply immediately.
AI product showcase: Experiencing innovation live
Participants experienced live demonstrations featuring innovative AI solutions in action, including:
- AI-driven personalization at scale
- Predictive insights converted instantly into meaningful actions
- Advanced customer engagement platforms demonstrating real-time growth impact
Attendees walked away with a clear view of AI’s practical power and immediate value.
Who attended UPLIFT Dubai?
The event welcomed senior decision-makers and industry leaders including:
- Customer Experience Leaders
- eCommerce Directors
- Marketing Directors
- CRM Senior Managers
Participants connected around shared interests, common challenges, and actionable solutions shaping customer-centric innovation.
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