Manage multichannel orders in Indonesia with Fynd OMS

Manage orders from Indonesian marketplace Seller Centres, ecommerce websites and retail stores through one dashboard. Filter orders by channel, location, payment method, fulfilment status and service-level agreement.

Capture new orders and synchronise acknowledgement, processing, cancellation, dispatch and delivery statuses across connected sales channels.

Route each order to an eligible store, warehouse or fulfilment partner based on inventory availability and configured rules. Move rejected orders to another fulfilment node through order hopping.

Manage return requests, pickup allocation, quality checks, return-to-origin shipments and restocking through one reverse-logistics workflow.

Track prepaid and cash-on-delivery orders, process eligible refunds and reconcile transactions across sales channels. Connect payment status with order, cancellation and return records.

Monitor order volumes, fulfilment speed, service-level agreement breaches, cancellations, return-to-origin rates and delivery performance across channels and locations.

Process orders in bulk, split one order across multiple fulfilment nodes or consolidate eligible items into fewer shipments. Manage partial fulfilment when stock is available at different locations.

Generate invoices, airway bills and shipping labels according to configured tax fields, marketplace templates and logistics partner requirements.