Take your Indonesian mall online with every tenant under one storefront

Give shoppers one digital destination for products, food, entertainment, services and mall experiences

For operators

One platform to run your mall online

Manage tenants, orders, customers, promotions, loyalty and fulfilment from one dashboard

Manage tenant accounts, storefronts, products, orders and customer activity across one or multiple mall locations

Offline to online

Turn digital activity into mall visits

Fynd Mall Commerce connects online shopping and planning with visits to the physical mall

Order online and collect inside the mall

Customers can buy products online and collect them from the tenant store or a central mall pickup point

Buy online and return in the mall

Customers can start a return online and complete it at an eligible physical store. The return brings the customer back into the mall

Reserve parking before arrival

Customers can reserve parking online and pay through supported local payment methods, including QRIS, subject to payment integration availability

Book mall experiences in advance

Customers can book cinema tickets, events, dining, spa appointments, family activities and other mall experiences before arriving

Create in-store-only vouchers

Reward online purchases with vouchers that customers can redeem only at participating stores inside the mall

Reward more than purchases

Customers can earn or redeem loyalty points across participating stores, restaurants, parking, cinemas, events and other mall services

For tenants

Give every tenant a digital sales channel

Fynd Mall Commerce gives tenants shared ecommerce infrastructure without requiring each store to build a separate website

Launch a storefront without hiring a developer

AI creates an initial tenant storefront from the store's information and catalogue. The mall or tenant team can review the page before publishing it

Help shoppers discover more tenants

Cross-brand and cross-category recommendations expose customers to relevant products from stores they may not have planned to visit

Offer shared local delivery

The mall can provide common pickup and delivery infrastructure to participating tenants. Delivery availability depends on the customer's location and connected logistics provider

Improve visibility in search and AI results

Structured tenant, store and product pages make mall information easier for search engines and AI tools to understand and surface

Support every type of tenant

Create storefronts for fashion, beauty, electronics, furniture, food and beverage, supermarkets, entertainment, wellness and service businesses

Give every tenant the same core infrastructure

Provide shared checkout, compatible local payments, loyalty, delivery and customer support to participating tenants from launch

How it works

Take your mall online in four steps

Step-by-step mall commerce setup and onboarding walkthrough

Set up the mall

Choose the domain, add mall information and define design, payment, loyalty, pickup and delivery rules

Onboard tenants

Invite tenants and add their store information and catalogues. Each tenant receives a storefront under the mall's domain

Let customers shop and visit

Customers browse products and experiences online, pay through supported methods and choose pickup, delivery or an in-mall visit

Improve the platform with data

Use order, campaign and customer engagement data to improve recommendations, promotions and tenant performance

Ready to take your mall online?

See how Fynd Mall Commerce connects tenants, customers, orders, loyalty and delivery across one digital platform.

Explore storefronts Book a demo

Built for Indonesia's mall and retail groups

Mall operators

Create an online destination for malls with 50 or more tenants. Increase tenant visibility, support digital orders and turn online activity into mall visits

Retail conglomerates

Bring multiple brands or mall properties onto one platform. Each brand keeps its identity while the group manages shared analytics, promotions, loyalty and logistics

Frequently asked questions

What is Fynd Mall Commerce?

Fynd Mall Commerce is an ecommerce platform that brings every mall tenant under one online storefront. Mall operators can manage tenant storefronts, orders, promotions, loyalty, pickup and delivery from one dashboard.

How does Fynd Mall Commerce help Indonesian malls?

Fynd Mall Commerce helps Indonesian malls create tenant storefronts in Bahasa Indonesia, display prices in rupiah, connect compatible local payments and run campaigns for Ramadan, Lebaran, Harbolnas, payday and double-date sales.

How many tenants can a mall onboard?

Fynd Mall Commerce can support malls with any number of tenants. AI-assisted onboarding helps operators create and review new tenant storefronts faster.

Do tenants need their own ecommerce technology?

Tenants do not need to build separate ecommerce websites. Fynd Mall Commerce provides storefront, catalogue, checkout, loyalty and fulfilment capabilities through the mall's platform.

Which Indonesian payment methods can the platform support?

Fynd Mall Commerce can connect with compatible payment providers that support QRIS, digital wallets, virtual accounts, bank transfers and cards. Available methods depend on the selected integration.

How does Mall Commerce increase physical mall visits?

Mall Commerce connects digital discovery with click and collect, in-store returns, parking reservations, event bookings and vouchers that customers redeem inside the mall.

Can tenants retain their own brand identity?

Each tenant receives a storefront with its own products and brand identity. The mall can apply shared design guidelines to maintain a consistent customer experience.

Can Mall Commerce connect with existing tenant systems?

Fynd Mall Commerce can connect with compatible POS, inventory, order and enterprise resource planning systems through available integrations and application programming interfaces.

AI summary

Fynd Mall Commerce is a mall ecommerce website builder for Indonesia. It gives every tenant a storefront under one mall-owned digital platform with shared checkout, compatible local payments, loyalty, pickup and delivery. Mall operators can manage tenants, orders, customers and promotions from one dashboard. Customers can shop online, collect or return products in the mall, reserve parking, book experiences and earn rewards across participating tenants.

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Take your Indonesian mall online with every tenant under one storefront

One platform to run your mall online