Unified commerce platform for Indonesia

Build ecommerce websites, sell on marketplaces, run retail stores and connect orders, inventory, warehouses and delivery through one AI-native platform

300M+

customers served

$2.5B

GMV enabled

20K+

stores served

countries served

Commerce solutions

Power every step of commerce in Indonesia

Ecommerce website builder

Launch a Bahasa Indonesia ecommerce website with Rupiah pricing, product catalogues, promotions, customer accounts and SEO — with QRIS, cards, wallets, bank transfers and cash on delivery

B2B ecommerce platform

A wholesale ordering portal for distributors, dealers, retailers, warungs, hotels and institutional buyers, with buyer approval, bulk ordering, quotations and credit terms

Quick-commerce website

A local ordering experience connected with inventory, order routing and delivery, with service zones defined around stores or dark stores

Marketplace integration software

Connect supported seller accounts for Shopee, Tokopedia, TikTok Shop, Lazada and Blibli, and sync listings, prices, inventory, orders, cancellations and returns

AI product information management

Convert product images, spreadsheets and raw data into structured titles, descriptions, attributes and marketplace listings in Bahasa Indonesia

Case studies

Indonesia success stories with real impact

How a leading Indonesian fast-fashion brand turned its stores into fulfillment centres

27%

of online orders now fulfilled from stores

2 days

faster average delivery outside Java

43%

fewer lost sales from in-store stockouts

Read case study

How an Indonesian pet retailer built one inventory across stores, warehouses, website and marketplaces

98%

inventory record accuracy across stores and warehouses

34%

fewer stockouts on core repeat-purchase lines

28%

lower fulfilment cost per online order

Read case study

How an Indonesian beauty brand got its whole catalogue live on every marketplace

Read case study

How an Indonesian courier network fixed first mile, mid mile and last mile on one system

Read case study

How an Indonesian designer label built a storefront that sells the way it designs

Read case study

View more case studies

Why choose Fynd

Why Fynd works for commerce in Indonesia

One AI native platform to manage your entire tech stack

Why Fynd wins

Unified commerce operations

Connect ecommerce, marketplaces, stores and supply chain operations

Real-time sync across channels

Synchronise products, prices, inventory and orders across channels

Built-in Indonesia integrations

Connect supported Indonesian payments, marketplaces and logistics providers

Smart order routing

Route orders across stores and warehouses

AI across the platform

Use AI across catalogue, customer communication, creative production and operations

Enterprise-grade throughput

Process more than 350,000 orders per hour

Up to 30% cost savings

Reduce operating costs by up to 30% through platform consolidation

Shortcomings of other platforms

Siloed systems

Operate separate systems for websites, stores, orders and logistics

Manual reconciliation

Reconcile channel data through spreadsheets and manual updates

Fragmented integrations

Build and maintain separate integrations for every channel

Disconnected fulfilment

Manage fulfilment decisions through disconnected seller and warehouse tools

Isolated AI tools

Add isolated AI tools without shared commerce data

Performance limits at scale

Face performance limits during major campaign peaks

Overlapping platform costs

Pay for overlapping platforms, plugins and integration maintenance

AI customer service and commerce agents

Automate product discovery, customer support and post-purchase conversations. Create Bahasa Indonesia journeys and hand off to human teams when required.

AI agent builder dashboard for commerce support

AI product photography

Create product and lifestyle images, replace backgrounds and generate catalogue-ready visual variations without a new photoshoot for every campaign.

AI image transformation

Resize, optimise and adapt product images for ecommerce websites, Shopee, Tokopedia, TikTok Shop, Lazada, Blibli and digital campaigns.

AI image editing workspace for commerce visuals

AI workflow automation

Connect business data and automate repetitive support, reporting and operational processes.

Workflow automation canvas with connected commerce steps

AI product catalogue management

Generate product content, extract attributes, map categories and validate marketplace listings across large SKU catalogues.

AR and virtual try-on

Let customers virtually try makeup, eyewear, jewellery and accessories, analyse visible skin concerns and explore products in 3D.

Integrations

Connect Fynd with your existing systems

Keep the systems that already work and introduce Fynd in stages.

A team member reviewing catalog data on a laptop

Connect

Link enterprise resource planning, accounting, point of sale, warehouse, ecommerce, marketplace, payment and logistics systems through supported integrations and APIs.

Inventory, orders, pricing and customer data linked together in a live sync diagram

Synchronise

Keep products, Rupiah pricing, available inventory, orders, fulfilment status and customer data aligned across connected channels.

ERP, webstore and POS systems connecting into Fynd

Migrate

Move catalogues, customers, inventory, orders and workflows in phases, with controlled migration and user acceptance testing before each move.

A person checking their phone, with a callout showing 30% cost savings

Consolidate

Replace overlapping tools with one commerce platform and reduce operational costs by up to 30%.

Built for Indonesian businesses at every stage

Fynd brings your entire retail ecosystem together, so whether you are selling direct, across channels, or managing complex operations, you can scale with clarity and control.

Digital-first brands

Launch a direct ecommerce channel and build control over customer, catalogue and order data

No-code website builder

Bahasa Indonesia product content

Compatible local payment integrations

Inventory and order management

Logistics integrations

Multichannel retailers

Sell across ecommerce websites, stores and Indonesian marketplaces without maintaining separate product and inventory records

Central catalogue and listing management

Real-time inventory synchronisation

Automated order routing

Cross-store fulfilment

Returns and reconciliation

Enterprise retailers

Operate large store, warehouse and distribution networks through systems built for volume, security and operational control

Enterprise point of sale

Multi-warehouse inventory

Supply-chain visibility

Role-based access

Audit trails and reporting

SLA-based support

Manufacturers and distributors

Connect procurement, manufacturing, wholesale ordering, inventory and regional distribution

Supplier and procurement management

B2B buyer portals

Contract and tiered pricing

Bulk orders and quotations

Regional warehouse fulfilment

Distributor order management

Why choose Fynd

Built for demanding commerce operations

One platform for every sales channel

Build websites, connect marketplaces, operate stores and manage supply-chain workflows through one ecosystem

Enterprise-grade scalability

Support large catalogues, store networks and transaction volumes, including more than 350,000 orders per hour

AI embedded into commerce workflows

Apply AI to catalogue creation, customer conversations, content production, reporting and operational decisions

Indonesian payment and tax configuration

Connect compatible QRIS, card, wallet, bank-transfer and cash-on-delivery providers, and configure PPN fields, receipts and invoice information for your business

Indonesia-wide inventory visibility

View inventory across connected stores, warehouses and distribution centres, and route orders by stock availability and fulfilment rules

Security, compliance and support at every stage

Protect customer and business data with enterprise-grade infrastructure and role-based access, configured for Indonesia's Personal Data Protection Law — and scale from individual modules to the complete platform as you grow

Ready to try it out in Indonesia?

Over 2300 brands use Fynd to run their business. Join them.