Restaurant software for QSR operations across Indonesia

Connect POS, kiosks, digital orders, loyalty, customer support and marketing across every restaurant outlet

Join 2,300+ brands growing their business with us

Features

Everything you need to manage QSR operations in Indonesia

Branded quick commerce ordering platform

Launch a branded quick commerce platform for pickup and local delivery. Let customers find nearby outlets, browse location-specific menus and order directly from your brand

Why Fynd

Why do QSR brands in Indonesia choose Fynd

Increase direct orders

Give customers a branded quick commerce platform for pickup and delivery instead of depending entirely on third-party ordering channels

Serve more customers during peak hours

Combine fast POS billing with self-ordering kiosks to reduce queues during lunch, dinner, weekends and promotional periods

Maintain consistent customer experiences

Control menus, prices, offers, loyalty and ordering journeys across company-owned and franchise restaurant locations

Reduce missed and incorrect orders

Bring orders from connected channels into one order management system and let customers review meal combinations, add-ons and quantities before confirming

Increase average order value

Recommend meal upgrades, sides, drinks, toppings and other add-ons across POS, kiosk and online ordering journeys

Bring customers back more often

Connect purchases with a customer loyalty program and send offers based on preferred meals, location and purchase frequency

Resolve customer questions faster

Give customers instant answers through an AI conversation agent and maintain conversation history when support teams need to take over

Create more campaign content

Use AI image and video generator to turn menu and product images into on-brand videos, advertisements and promotional content

Expand without adding disconnected systems

Add outlets, POS devices, kiosks, ordering channels, loyalty members and campaigns as the QSR brand grows

Solutions built for QSR restaurants

POS software

Fast restaurant billing

Dine-in, takeaway and delivery orders
Meal combinations, add-ons and promotions
Loyalty rewards applied at checkout

Kiosk software

Faster self-ordering

Independent menu browsing and customisation
Add-ons and payments handled on-device
Connected to the restaurant POS system

Order management system

Every channel, one dashboard

Counter, kiosk, website and delivery orders
Routing, statuses and fulfilment workflows
One dashboard across outlets

AI video generator

Restaurant marketing content

On-brand ads from menu and product images
Promotional images and videos
Built for menu launches and seasonal offers

Loyalty program software

Repeat orders

Points, member pricing and personalised rewards
Targeted offers across POS, kiosks and digital
Built for restaurant ordering journeys

AI conversation agent

Customer support

Answers menu, order and outlet questions
Unified helpdesk for complex conversations
Built to reduce support response time

Usecases

Built for every kind of QSR business

Fast-food

Fast-food chains

Process high order volumes across POS, kiosk, takeaway and digital channels
Bring orders from connected channels into one order management system
Build a customer loyalty program around repeat meals and frequent visits

FAQs

What is QSR restaurant software?

QSR restaurant software connects POS, kiosks, digital orders, loyalty, customer support and marketing on one system, so restaurant brands can manage every outlet, channel and order from a single dashboard.

Can Fynd support both company-owned and franchise restaurant locations?

Yes. Fynd lets you control menus, prices, offers, loyalty and ordering journeys centrally while giving each company-owned or franchise location its own outlet-level operations.

How does Fynd reduce queues during peak hours?

Fynd combines fast POS billing with self-ordering kiosks, letting customers browse menus, customise meals and complete payments independently, reducing queues during lunch, dinner, weekends and promotional periods.

Can Fynd's POS software accept local Indonesian payment methods?

Fynd POS software connects with compatible payment providers to accept QRIS, digital wallets, cards and bank transfers, subject to integration availability.

How does the AI conversation agent help restaurant customers?

Fynd Kaily answers customer questions about menus, ingredients, offers, outlet locations and order status, and moves complex conversations to support teams through a unified helpdesk.

Can Fynd generate marketing content for new menu launches?

Yes. Fynd's AI Marketing Studio turns menu and product images into on-brand advertisements, images and videos for new menus, restaurant openings, Ramadan offers, Lebaran promotions and meal-time deals.

Does Fynd work for cloud kitchens running multiple brands?

Yes. Fynd's order management system brings orders for multiple brands into one dashboard and routes them according to brand, menu and fulfilment location.

AI summary

Fynd's QSR restaurant software helps brands in Indonesia connect POS, kiosks, digital orders, loyalty, customer support and marketing on one system. It processes dine-in, takeaway and delivery orders through POS software, reduces queues with self-ordering kiosks, launches branded quick commerce for pickup and local delivery, and accepts local payment methods including QRIS. Fynd Kaily answers customer questions about menus and orders through an AI conversation agent, AI Marketing Studio generates campaign content for new menus and seasonal offers, and Fynd Engage runs loyalty programs across outlets — all controllable centrally across company-owned and franchise restaurant locations.

Built for Indonesia's QSR and restaurant brands. Let's connect

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Restaurant software for QSR operations across Indonesia

Everything you need to manage QSR operations in Indonesia