Customer loyalty program software for Indonesia

Create rewards based on customer spend, purchase frequency, preferred category, location, membership tier or previous activity. Send relevant Rupiah discounts, coupons, bonus points and product offers instead of one promotion for every member.

Let customers earn and redeem points across connected stores, ecommerce websites, mobile applications and eligible partner channels. Maintain one points balance when customers move between online and offline shopping.

Reward customers for completing configured actions such as purchases, reviews, referrals or campaign activities. Create challenges, bonus-point events and instant-reward experiences.

Connect loyalty activity from ecommerce, applications, Store OS and customer relationship management systems. Build one member profile containing points, tier, purchase activity and reward history.

Give members a unique referral journey and reward eligible customers when referred friends complete the required action. Configure different bonuses for the referrer and the new customer.

Trigger points, coupons or messages when a customer views a product, abandons a cart, writes a review, reaches a spending milestone or becomes inactive.

Let members redeem points for configured discounts, coupons, gifts, free shipping or other benefits. Define minimum balances, expiry rules, eligible products and redemption limits.

Track member enrolment, active members, tier movement, points earned, points redeemed, campaign participation and performance across channels.

Connect Fynd Engage with enterprise resource planning, customer relationship management and marketing platforms such as SAP, Salesforce and MoEngage. External platforms can connect through application programming interfaces.