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Gain full control over your inventory with smart automation, real-time tracking, and efficient workflows—ensuring your stock moves smoothly, every time
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Set up and scale your hyper-local e-commerce with easy tools for web, orders, and delivery management—bringing you closer to customers, faster
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Gain control over your deliveries with real-time visibility, smart automation, and seamless coordination—ensuring on-time arrivals, every time
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Master every order with full visibility, smart automation, and effortless control—delivering the right outcomes, every time
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Explore how Fynd OMS powers seamless order management with our solution experts
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Empower your business, every step of the way
Simplify operations, scale smarter, and deliver better experiences with solutions designed to grow with your business
Take your warehouse management to the next level
Experience hassle-free inventory management with Fynd WMS, designed to keep your operations efficient and accurate. Book a demo to see how Fynd WMS can boost productivity and profits for your business!
Kickstart your quick delivery website
Experience seamless hyper-local commerce with Fynd Quick—engineered to keep things running smoothly and help you reach customers in record time. Book a demo and see how Fynd Quick can drive efficiency and growth for your business!
Level up your delivery management
See how you can manage deliveries with Fynd TMS, designed to streamline operations and keep your customers delighted. Book a demo with our team and find out how Fynd TMS can boost your efficiency and bottom line!
Take your order management to the next level
Discover how effortless order management can be with Fynd OMS, built to keep things running smoothly and make your customers happy. Book a demo with our team and see how Fynd OMS can help boost your efficiency and profits!
Follow these 8 insider tips to experience a fast onboarding on Fynd StoreOS within 3 breezy weeks.
Tip #1: Prioritize uploading catalogs of the most recent season and collections
Categorize your collection based on new season, old season, and fast-selling products before onboarding. Prioritize uploading the latest collections and fast-moving catalogs over the old season merchandise for faster onboarding. Old stock is regularly removed from stores and sent to the warehouse. This may lead to higher product not available (PNA) display on the app, leading to poor customer experiences as well as discouraging store staff from adopting the new technology in store.
Benefits
- Lower instances of product not available (PNA) in future
- Store staff confidently uses Fynd StoreOS and generates more store sales
Tip #2: Good to have a modern-day cloud-based POS system
Fynd can sync with any POS technology used at your stores, but using a modern cloud-based system speeds up the onboarding process and also ensures smoother inventory syncs, and improved efficiency.
Benefits
- Near real-time inventory sync, leading to more accurate inventory visibility
- Lower PNAs, good customer experience
Tip #3: Onboard at least one store per city and keep expanding the network
For smoother order allocations to fulfillment stores, brands must ensure activating at least one store in a city/region. The wider the network across all geographies, the smoother the order allocations and reallocations, and the higher the order fulfillment rates.
Benefits
- Faster deliveries for customers across the country
- Easy order hopping across stores
Tip #4: Personalize Fynd StoreOS app in your brand language
Actively use your brand logos and design themes to replicate the look and feel of your physical stores on Fynd StoreOS. The store staff and end customers will engage and connect more with the technology when it comes in a familiar brand language.
Benefits
- Easy app adoption by store staff
- Consistent brand experience for customers
Tip #5: Ensure 100% attendance at the operations briefing & training session
Ensure that all team members from all stores attend the operations briefing and training session conducted by Fynd’s Customer Success Managers and Growth Managers.
The presence of all store team members leads to easy relationship-building with our team, which builds interest and excitement in the store staff to explore the new technology.
Benefits
- Faster adoption of the solution
- Efficient knowledge transfer
Tip #6: Circulate the SOP document widely across teams
During the training and briefing session, the Fynd StoreOS team shares the SOP documents with the brand. If these SOP documents are not widely circulated across your store staff, they tend to develop their own procedures, resulting in inconsistent practices, operational inefficiencies, increased errors, and poor service.
Benefits
- Brand-wide consistent practices
- Increased efficiency of the solution
Tip #7: Ensure staff download the app & get familiar before the training session
Once you have circulated the SOP documents to your store staff, encourage them to go through them before attending the training sessions. Also encourage them to download the app and explore it prior to the order fulfillment training session.
Brands that do this have experienced more engaging training sessions and better outcomes from the training sessions, as the staff asks more questions and clears their practical doubts.
Benefits
- More confident and well-educated store staff
- Higher adoption rates, hence higher sales
Tip #8: Actively engage in face-to-face meetings with us at your stores
Proactively opt for more in-person meetings between store clusters and the Fynd StoreOS team. This sets the foundation for a strong and smooth relationship between your store staff and us, making them more confident to approach the Fynd StoreOS team in the future. These meetings also educate the staff on the incentives they earn on sales generated through the Fynd StoreOS.
Benefits
- More engaged, motivated and confident store staff
- Stronger inter-personal relationships between the store staff and the Fynd StoreOS team for easier resolution in future
In conclusion, these insider tips serve as your ultimate cheatsheet for achieving a faster and smoother onboarding experience with Fynd StoreOS. An efficient onboarding process not only accelerates the onboarding pace but also ensures a well-trained and informed store staff, leading to an exceptional adoption rate in the very early stages and setting a foundation for early success and higher revenue on Fynd StoreOS.
So, follow these steps, and get a jumpstart with Fynd StoreOS, swiftly and smoothly.
Not a Fynd StoreOS brand yet? Get in touch with us and explore endless possibilities to upgrade your retail stores with us.
Frequently asked questions
Fynd Store OS is a suite of retail technology solutions designed to enhance your in-store operations and customer experiences. It helps you showcase a global inventory to your customers through endless aisle, it has a range of checkout solutions, like scan and go technology, mobile POS, and self-checout kiosks. Fynd Store OS is one of the strongest solution to empower you sales assistant in selling more and transforming in-store experiences for your customers.
1. Prioritize uploading catalogs of the most recent season and collections
2. Always good to have a modern-day cloud-based POS system
3. Onboard at least one store per city and keep expanding the network
4. Personalize Fynd Store OS app in your brand language
5. Ensure 100% attendance at the operations briefing session & training session
6. Circulate the SOP document widely across teams
7. Ensure staff download the app & get familiar before the training session
8. Actively engage in face-to-face meetings with us at your stores
Activating stores across different regions ensures smoother order allocations and reallocations, leading to faster deliveries and better order management. If one store doesn't have inventory, the order is automatically reasigned to the nesxt best fulfillment center, instead of cancelling he order. Having maximum stores will reduce order cancellations and give you more options to serve customers across all regions.
Yes you can. Customize the app with your brand logos and design themes to replicate your physical store's look and feel. This creates a more engaging and familiar experience for both staff and customers.
In-person meetings foster strong relationships, boost staff confidence in approaching the Fynd Store OS team, and educate them about incentives tied to sales through the platform. This leads to more motivated and confident store staff and smoother issue resolution in the future.
Adopting a new technology for your store staff can be challenging. However, you can enhance the adoption at your store by practicing the following. Encourage full team participation to increase staff interest and excitement about the new technology. Circulate the SOPs widely. This results in faster adoption and efficient knowledge transfer. Follow guidelines to reduce PNAs to encourage adoption and confidence.