retail

Your Cheatsheet for Faster Onboarding on Fynd StoreOS

Unlock fast onboarding with Fynd StoreOS: 8 insider tips for success in just 3 weeks! Boost efficiency & sales now.
September 25, 2023
|
Team Fynd
Table of contents
Hi there! are you ready to start your journey with us?
Book a demo

Follow these 8 insider tips to experience a fast onboarding on Fynd StoreOS within 3 breezy weeks.

Tip #1: Prioritize uploading catalogs of the most recent season and collections

Categorize your collection based on new season, old season, and fast-selling products before onboarding. Prioritize uploading the latest collections and fast-moving catalogs over the old season merchandise for faster onboarding. Old stock is regularly removed from stores and sent to the warehouse. This may lead to higher product not available (PNA) display on the app, leading to poor customer experiences as well as discouraging store staff from adopting the new technology in store.

Benefits

  • Lower instances of product not available (PNA) in future 
  • Store staff confidently uses Fynd StoreOS and generates more store sales 

Tip #2: Good to have a modern-day cloud-based POS system

Fynd can sync with any POS technology used at your stores, but using a modern cloud-based system speeds up the onboarding process and also ensures smoother inventory syncs, and improved efficiency. 

Benefits

  • Near real-time inventory sync, leading to more accurate inventory visibility
  • Lower PNAs, good customer experience

Tip #3: Onboard at least one store per city and keep expanding the network 

For smoother order allocations to fulfillment stores, brands must ensure activating at least one store in a city/region. The wider the network across all geographies, the smoother the order allocations and reallocations, and the higher the order fulfillment rates.

Benefits

  • Faster deliveries for customers across the country
  • Easy order hopping across stores

 

Tip #4: Personalize Fynd StoreOS app in your brand language

Actively use your brand logos and design themes to replicate the look and feel of your physical stores on Fynd StoreOS. The store staff and end customers will engage and connect more with the technology when it comes in a familiar brand language.

Benefits

  • Easy app adoption by store staff 
  • Consistent brand experience for customers

Tip #5: Ensure 100% attendance at the operations briefing & training session

Ensure that all team members from all stores attend the operations briefing and training session conducted by Fynd’s Customer Success Managers and Growth Managers.

The presence of all store team members leads to easy relationship-building with our team, which builds interest and excitement in the store staff to explore the new technology.

Benefits

  • Faster adoption of the solution
  • Efficient knowledge transfer

Tip #6: Circulate the SOP document widely across teams

During the training and briefing session, the Fynd StoreOS team shares the SOP documents with the brand. If these SOP documents are not widely circulated across your store staff, they tend to develop their own procedures, resulting in inconsistent practices, operational inefficiencies, increased errors, and poor service.

Benefits

  • Brand-wide consistent practices
  • Increased efficiency of the solution

Tip #7: Ensure staff download the app & get familiar before the training session

Once you have circulated the SOP documents to your store staff, encourage them to go through them before attending the training sessions. Also encourage them to download the app and explore it prior to the order fulfillment training session. 

Brands that do this have experienced more engaging training sessions and better outcomes from the training sessions, as the staff asks more questions and clears their practical doubts.

Benefits

  • More confident and well-educated store staff
  • Higher adoption rates, hence higher sales

Tip #8: Actively engage in face-to-face meetings with us at your stores

Proactively opt for more in-person meetings between store clusters and the Fynd StoreOS team. This sets the foundation for a strong and smooth relationship between your store staff and us, making them more confident to approach the Fynd StoreOS team in the future. These meetings also educate the staff on the incentives they earn on sales generated through the Fynd StoreOS.

Benefits

  • More engaged, motivated and confident store staff
  • Stronger inter-personal relationships between the store staff and the Fynd StoreOS team for easier resolution in future

In conclusion, these insider tips serve as your ultimate cheatsheet for achieving a faster and smoother onboarding experience with Fynd StoreOS. An efficient onboarding process not only accelerates the onboarding pace but also ensures a well-trained and informed store staff, leading to an exceptional adoption rate in the very early stages and setting a foundation for early success and higher revenue on Fynd StoreOS.

So, follow these steps, and get a jumpstart with Fynd StoreOS, swiftly and smoothly.

Not a Fynd StoreOS brand yet? Get in touch with us and explore endless possibilities to upgrade your retail stores with us.

Frequently asked questions

What is Fynd Store OS, and why should I consider onboarding?

Fynd Store OS is a suite of retail technology solutions designed to enhance your in-store operations and customer experiences. It helps you showcase a global inventory to your customers through endless aisle, it has a range of checkout solutions, like scan and go technology, mobile POS, and self-checout kiosks. Fynd Store OS is one of the strongest solution to empower you sales assistant in selling more and transforming in-store experiences for your customers.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris

Heading 2

How can I expedite the onboarding process with Fynd Store OS?

1. Prioritize uploading catalogs of the most recent season and collections

2. Always good to have a modern-day cloud-based POS system

3. Onboard at least one store per city and keep expanding the network 

4. Personalize Fynd Store OS app in your brand language

5. Ensure 100% attendance at the operations briefing session & training session

6. Circulate the SOP document widely across teams

7. Ensure staff download the app & get familiar before the training session

8. Actively engage in face-to-face meetings with us at your stores

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris

Heading 2

Why is it essential to activate at least one store per city/region during onboarding?

Activating stores across different regions ensures smoother order allocations and reallocations, leading to faster deliveries and better order management. If one store doesn't have inventory, the order is automatically reasigned to the nesxt best fulfillment center, instead of cancelling he order. Having maximum stores will reduce order cancellations and give you more options to serve customers across all regions.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris

Heading 2

Can I personalize the Fynd Store OS app for my brand?

Yes you can. Customize the app with your brand logos and design themes to replicate your physical store's look and feel. This creates a more engaging and familiar experience for both staff and customers.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris

Heading 2

Empower your business, every step of the way

Discover the right partners to support your business needs