The next chapter of luxury: Innovation, intent, and human connection
At Retail Re:Mix | The Luxe Edit in Dubai, we posed a question that's become impossible to ignore: if this is the only region where luxury is booming in double digits, what are they doing differently?
The evening brought together
- Darine Sabbagh (Chalhoub Group),
- Marc Jeffery (The Giving Movement),
- Alice Tedeschi (MAGRABi Retail Group),
- Roger Rached (Christian Dior), and
- Alessandro Bovone (HUGO BOSS)
Giulio Dal Dosso (HUGO BOSS) moderated, opening with that very stat—the Middle East is currently the only luxury market posting double-digit growth globally.☯
Key discussion themes
- Luxury’s growth story: The Middle East continues to lead global luxury expansion, driven by connected, experience-first consumers.
- Omnichannel as the baseline: As Roger Rached shared, omnichannel is no longer a buzzword — it’s the norm, with ultra-personalisation as the next frontier.
- Technology as craftsmanship: Alessandro Bovone highlighted Fynd as a partner that understands both market nuance and omnichannel precision, blending tech with brand excellence.
- Human warmth meets AI: Darine Sabbagh emphasized using AI to enhance experiences without losing the brand’s warmth and personal touch.
- Partnership and precision: Alice Tedeschi underlined the need for clarity and shared intent to turn strategy into flawless execution.
- Evolving through learning: Marc Jeffery reflected on how emerging brands like The Giving Movement grow by learning from global luxury leaders.
Key takeaways
- “Look at data worldwide — the Middle East is the only market leading luxury growth in double digits.” The region isn’t following global trends, it’s setting them.
- “Omnichannel has become a norm, no more a buzzword.” The foundation of modern luxury now lies in seamless, connected experiences.
- Technology and empathy together are redefining what exclusivity feels like.
- “We utilized AI to make experiences better, while retaining our warmth and touch.” The future of luxury belongs to brands that merge intelligence with emotion.
- True luxury thrives on precision, partnership, and purpose.