Release v1.8

New feature

Personalized Checkout Look

Sellers can now enhance their cart pages by changing the color scheme from general settings

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Enhancement‍

Enhanced Legal Pages with Themes

‍Legal pages now come packed with clearer, more engaging content, guiding users through important details and encouraging them to share necessary info

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Enhancement

Upgraded Blog Editor with Markdown

The blog editor is now more streamlined, supporting a range of features in one markdown component. We've decluttered by removing lesser-used options and integrated a universal font style. Plus, with the new block quotes, content will look even more polished

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New feature

Standardized Catalog Error Message

Now, when adding a product, the system scans for potential issues linked to seller identifiers, GTIN-types, and product attributes. Any discrepancies trigger error notifications, ensuring users are immediately informed and can rectify any issues

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Enhancement

Supercharge Sales with Deal Prices & Timed Discounts

Our latest integration with the Deal Price extension enables layered discounts on already reduced items. And, with our new countdown timers, shoppers will see exactly how much time they have left to snag that deal, nudging them towards quicker purchases

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New feature

Targeted Email Domain Promotions

You can now create deals that only apply to users from specific email domains and tailor promotions better. Perfect for crafting offers just certain groups, making campaigns more personal and effective

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Steps:

1. Login to Fynd Platform
2. Head over to Sales Channel >Marketing >Promotions
3. ‍Click Create or modify an existing feature
4. Fill in the promotion details
5. In the Applicable To section under UI, choose Registered
6. ‍Opt for Domain Specific Promotion
7. ‍List the email domains you want (upto 5)
8. Set any extra eligibility rules
9. Decide on the Discount Type, Buying Condition and Item Criteria
10. ‍Click Save

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New feature

PhonePe and CredPay Payments via Razorpay

Shoppers can now select PhonePe or CredPay at checkout through our Razorpay integration, adding convenience and flexibility to their shopping experience

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Steps:

1. Login to Fynd Platform Administrator
2. Navigate to Payments >Razorpay >Wallet
3. ‍Enable CredPay & Phonepe‍
4. Click Save‍
5. Now, login to Fynd Platform Account
6. Head to Sales Channel >Settings >Payments >General Settings >Razorpay >Wallet‍
7. Here, activate CredPay & Phonepe‍
8. Click Save

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New feature

COD enabled for Guest Shoppers

Sellers can now provide Cash on Delivery (COD) as a payment option even for shoppers who haven't logged in, enhancing convenience for everyone

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Steps:

1. Login to your Fynd Platform Account
2. Navigate to Sales Channel >Settings >Payments >General Settings
3. ‍Under the Offline Payment section, enable Allow COD for anonymous users
4. ‍Click Save

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New feature

Tailored Authentication & Payment for International Customers

Our system now supports email-based user authentication exclusively for international shoppers, cutting down international OTP costs. Sellers will be able to sign in using email as a mandatory field, while the mobile number field can be optional. This offers both sellers and shoppers a better, more cost-effective experience

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Steps:

1. Login to Fynd Platform
2. Navigate to Sales Channel >Settings > Authentication
3. ‍Enable Is Email ID required for signup?
4. ‍From the Level dropdown, choose Hard
5. ‍Click Save

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New feature

Be Your Own Shipper with "Self Ship"

Get more control over deliveries with the "Self Ship" feature. Sellers can now take charge of the entire shipping journey, bypassing Fynd's logistics and delivering directly to customers

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Steps:

1. Login to Fynd Platform
2. Head to Sales Channel >Settings
3. ‍In Logistics & Support, find Shipping & Delivery Settings
4. ‍Switch on the Self Ship toggle
5. Place your order
6. Under My Orders, search using the Order ID. Ensure the delivery partner says Self Ship
7. ‍Process your order. Fill in the AWB number, tracking URL, delivery date, and name on confirmation
8. Once set, you can see all these details in the Delivery Details section

‍Note: This method is also applicable for Return/RTO orders

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Enhancement

One-Click E-Invoice Retry

Sellers can reattempt e-invoice generation with just a click, ensuring smoother transactions

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Enhancement

Return Process for In-Store Purchases

Sellers can now facilitate returns for items directly purchased from the store, categorized under "Handed Over to Customer"

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Enhancement

Simplified Cross-Company Shipments View

Efficiently manage cross-company orders with our new user-friendly toggle. By default, orders from other companies are now hidden in the list, but can easily be viewed and managed whenever needed

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Enhancement

Cross-Selling Shipments Download & Control

Easily download details of your cross-selling shipments. Plus, our user-friendly toggle lets you switch between viewing standard orders and exclusive cross-company orders with ease

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Enhancement

Refined ID Search

Sellers can now efficiently narrow down and pinpoint their searches using the last 6 digits of their order IDs or shipment IDs

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New feature

Integration of Karix for Enhanced SMS Communication

While TimesInternet handled SMS within India, we've onboarded Karix to serve our international customer base, including the UAE. This ensures that our SMS communication, be it in India or abroad, is both seamless and effective

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Steps:

1. Login to Fynd Platform
2. Head to Sales Channel >Communication > Provider
3. ‍Select Create
4. ‍From the dropdown, pick Karix
5. ‍Fill in the necessary details and set the version to 1.0
6. Provide the Karix API keys; one for India and another for the UAE
7. Click Save
8. ‍To Test the Service:
   a) In the Provider section, opt for SMS
   b) Choose Test Provider
   c) Input the recipient's contact and the intended message
   d) Click Send SMS

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Enhancement

Optimized Credit Line Management

Enhanced credit line management offers a user-friendly experience for sellers

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Key features include automatic daily deductions from sales, streamlined invoice creation and timely credit threshold notifications

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To encourage punctual settlements, any outstanding payments will restrict modifications to order statuses

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New feature

Improved Account Security Settings

We've boosted security for Fynd Platform administrators. If a login attempt fails after repeated tries, the account can be temporarily locked. Plus, passwords will require changing after a set time period and previous ones cannot be reused

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Steps:

1. Login to Fynd Platform
2. Go to Administrator > Setting > Platform
3. ‍Under Administration, select Auth Configuration
4. Set your desired password strength under Password Strength
5. Set how long an account gets locked after failed tries under Account Lockout Period
6. Decide how often passwords need changing under Password Expiry Time
7. Pick how many old passwords are remembered (to prevent reuse) under Password History
8. Click Save

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New feature

Custom Roles for Administrators

Setting user roles is now faster and more secure. Instead of manually assigning roles, you can now use predefined custom roles.

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Steps:

1. Login to Fynd Platform
2. Go to Administrator > Admin User Access
3. Under Manage User Roles, hit Create Role
4. Name the role in the Details section in the Display field
5. Decide what this role can access: company details, financial info, specific companies, or everything
6. Click Save
7. Back in Admin User Access, pick a user
8. Use the Select Role menu to give them the new role

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New feature

Escalation Subscriber Inclusion

Taking a cue from the familiar 'CC' functionality prevalent in email systems like Gmail and Outlook, sellers can now seamlessly loop in additional parties when flagging an escalation. This feature ensures that all relevant stakeholders are kept abreast of the escalation's progress and resolution

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New feature

Integrated Reply Management for Escalated Tickets

A new "Replies" section has been introduced under escalated tickets. This facilitates direct replies to tickets which, in turn, activates email triggers via Freshdesk. Moreover, responses from Freshdesk and other associated CRM platforms will automatically synchronize and showcase under the respective escalated tickets

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New feature

FDK Explorer Integration

This interactive web application allows developers to build, view, and send HTTP requests that call with Fynd Platform APIs. FDK Explorer lets you test requests using the development accounts in your partner organization

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Steps:

1. Login to Fynd Partner portal
2. Navigate to the Developer Guide dropdown and select FDK Explorer
3. ‍From the dropdown menu, choose the desired API
4. Further, pick the specific End Point from the following dropdown
5. Select the relevant development account to get the access token
6. ‍Populate the necessary details in the Parameter section
7. Press the Run Request button

‍Note: The outcome of the request will be visible in the Response section which allows for real-time feedback and adjustments as needed

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New feature

Test Order Flow in Development Account

Developers can now place Cash on Delivery (COD) orders within their development accounts, offering a real-world testing experience for their extensions and themes. This feature simplifies the check-out process and post-order functionalities, allowing for efficient testing and order processing via the Order Management System (OMS) using a self-ship option

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Steps:

1. Login to Fynd Partner portal
2. Navigate to Accounts and select a Development Account
3. ‍Go to Sales Channel, choose a product, and click Buy Now
4. ‍Enter address details, proceed to payment, and choose COD
5. ‍Confirm the test order in the development account